Contact Us Calls made after-hours, on weekends / holidays, or if all our lines are busy will be answered by our monitoring center where they will take a message.A member of our Customer Support Team will return your call the following business day. Main office hours. All times PST. Emergency calls are answered 24/7/365.Monday 9:00 a.m. – 5 p.m. Tuesday 9:00 a.m. – 5 p.m. Wednesday 9:00 a.m. – 5 p.m. Thursday 9:00 a.m. – 5 p.m. Friday 9:00 a.m. – 5 p.m. Saturday closedSunday closed 1-855-876-3473 cslifealertsolutions@gmail.com FOR PRODUCT RETURNS Send your equipment back to LIfe Alert Solutions at the address provided below. 16371 E State Route 3 Allyn, WA 98524